Why Choose a Custom CRM
Over Off-the-Shelf Solutions?
The Problem
The Solution A CRM Tailored to Your Business
Learn how a custom CRM can help streamline your operations and drive measurable results.
Book a Free Call with our CRM ExpertsWho Can Benefit from
a Custom CRM?
Let’s explore how a custom CRM can streamline your operations and boost efficiency.
Let’s Talk About Your CRM NeedsWhy Businesses Trust Us for Custom CRM Development
Let’s discuss how we can build a custom CRM that transforms your business operations
Schedule Your Free ConsultationPackages
(Subscription)
(Custom Ownership)
(Resell Your CRM)
(Subscription)
(Custom Ownership)
(Resell Your CRM)
Case Studies
solutions designed for their unique needs.
Over the past 8 years, we have worked with Ergonized on hundreds of different projects. Their team offers quick turnaround times, and high-quality work, and brings innovative ideas to the table. They have built programs that are now the backbone of our organization and continue to help us grow.
We had access to high-quality resources that know the ins-and-outs of the Salesforce platform. The product is live and has been functioning well. Ergonized, an agile team, has communicated consistently and responsively throughout the timeline.
Ergonized is responsive and delivers exceptional services. The team's comprehensive Salesforce expertise sets them apart from other vendors. Their knowledge and communication are impressive.
The company is encouraged by the initial results of the partnership but don't have enough data to share any results. The company was most impressed by the Ergonized team's knowledge and subject matter expertise which allowed them to find the best possible outcomes for every situation.
They fully invested in our partnership and were motivated to see it succeed. Ergonized was responsive and trustworthy, doing great work during the entire engagement. They’re continually improving the product, adding new features and components. Although the lead developer changed a bit, the team was still reliable and effective.
The Ergonized team has been my "go-to" for site redevelopment, including front-end migration to WordPress and back-end Symphony integration, upgrades, and mods. I have absolute faith in Arthur and the team for development and support. An added bonus is that they are cost-effective as well. Would highly recommend it if you are considering "offshore."
I have hired Ergonized more than a dozen times over the past 6 years to work on small and large programming projects and have never been disappointed. Arthur and his team are skilled, reliable, and trustworthy, and they do excellent work. They are willing to see projects through from start to finish and complete even the small details.
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answer your questions
What’s included in the setup fee?
The setup fee covers onboarding, data migration, basic configuration, and initial customization to ensure the CRM aligns with your business requirements.
Can I pay a one-time fee instead of a subscription?
Yes, we offer flexible models: In Cloud Subscription, Perpetual License with Shared IP, and White Label. Perpetual and White Label options allow for one-time fees with optional annual maintenance.
How do you manage budget concerns or cost overruns?
We provide transparent cost estimates upfront, offer flexible payment plans, and tiered support packages. You only pay for what you need, ensuring affordability and no surprises.
Are custom CRMs cheaper to customize?
Yes, custom CRMs focus only on your requirements, reducing unnecessary features and customization costs.
Are there discounts for long-term commitments?
Yes, we offer discounts for annual plans or larger feature development projects.
Is my data secure?
Yes, we use enterprise-grade security measures, including AWS security layers, encryption, and compliance with other standards.
Can I integrate the CRM with other tools?
Yes, our CRM supports seamless integration with third-party tools using open APIs.
What if I need more custom features?
Additional features can be developed at an hourly rate based on your package. We provide transparent estimates before starting any new development.
How does a custom CRM handle reporting and analytics?
Custom CRMs deliver dashboards and reports tailored to your key performance indicators (KPIs).
Can a custom CRM integrate with my existing tools?
Yes, custom CRMs seamlessly integrate with your current systems and tools for enhanced compatibility.
What about vendor lock-in with a custom CRM?
Custom CRMs provide open APIs and exportable data formats, ensuring flexibility and no vendor lock-in.
What happens if I choose to stop using the CRM?
Your data remains yours, and we provide tools to export it in standard formats. If you have a Perpetual License, you retain the CRM for internal use.
How do I know if a custom CRM is the right choice?
We clarify your needs during the discovery phase, share prototypes for approval, and ensure the final product aligns perfectly with your business processes.
How does a custom CRM compare to SaaS CRMs like Salesforce in terms of cost?
Custom CRMs offer flexible pricing models tailored to your budget and needs, avoiding high licensing costs. See the full comparison table, here>
Is a custom CRM easier to use than a SaaS CRM Solution?
Yes, custom CRMs are designed for your specific workflows, making them simpler and more intuitive to use.
What’s the process to get started?
Schedule a consultation, choose your package, and begin the onboarding process to build your custom CRM.
What if I become dependent on the provider?
We ensure independence with open APIs, shared IP licenses, and source code escrow agreements
Can I sell the CRM as my own SaaS?
Yes, with the White Label package, you can rebrand and sell the CRM as your own SaaS solution while retaining full branding and scalability control.
Can I control how my custom CRM evolves?
With a custom CRM, you dictate the roadmap and updates, ensuring the solution grows with your business.
What happens if I exceed my SLA support hours?
Additional support hours will be billed at a pre-agreed rate depending on your SLA plan. You can also upgrade to a higher SLA tier if needed.
Do unused SLA hours roll over?
Unused SLA hours do not roll over but can be adjusted for high-priority months upon request.
How does support compare?
Custom CRMs include dedicated and affordable support plans, unlike Salesforce’s costly advanced support.
Can I upgrade my package later?
Yes, you can upgrade your package anytime to match your growing needs. Contact our team, and we’ll help you transition seamlessly.
Can I switch from In Cloud Subscription to Perpetual License?
Yes, we offer flexibility to transition between packages. Contact us to discuss your requirements and adjustments.
Do I own the CRM if I choose a Perpetual License?
Yes, with the Perpetual License, you own the CRM and your customizations. The core code remains shared for further scalability and reuse.
How long does it take to deliver the CRM?
Delivery time varies based on the package and customizations. With our modular system and pre-built platform, we aim for efficient delivery within set timelines. Usualy, it take around 3 months to deliver an MVP.
How do you ensure timely delivery of the CRM?
Our pre-built CRM platform and modular system streamline development. We follow a polished process with a detailed timeline and clear milestones to ensure efficiency.